Archived news and information will be posted in this section.
If you have any questions about this please reach out to
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If you have any questions about this please reach out to
[email protected]
Update on CityFibre works on Derby Road - 16 December 2022
Following the recent work by CityFibre on Derby Road, the chair of the DRFA Committee has been in contact with them and has received the following reply from their City Build Manager:
Email from CityFibre
Firstly, I wish to apologise on behalf of Cityfibre on the miscommunication that has occurred during our time in Derby road. This was due to our misunderstanding that Grosvenor Road and Derby Road were under the same management.
Our systems have now been updated to reflect the correct situation.
You advised that the two side roads off of Derby Road, Field View and Michaels Chase are under different management. I undertook to ensure that we have the correct details.
We pride ourselves on collaboration and putting the residents first, so we apologise that the experience has not met expectations.
All barriers and equipment will be removed by 19/12.
We will be looking to commence back works, week commencing the 4/01/23. (Field View)
Cityfibre and our Build partner have a legal obligation to make all work done, in line with Highway Authorities and Utilities Committee (UK) specification. Meaning we have a duty of care to ensure all works are safe and made good.
There is a 2 year guarantee period for any works that is completed by Cityfibre. If for any reason, we have to come back before the 2 years, the 2 year Guarantee will start again from the moment we put a spade in the ground.
We will reseed verges in two stages.
We will walk Derby Road with you on the 22nd December for inspection and sign off.
Once the area is made live to customers, a newsletter will be sent to residents, asking if they would like to sign up to the service.
Current Live date is May 2023.
25 May 2022
The new head at Queen Anne's School has sent out a letter detailing various social events that the school will be hosting. A copy can be found here
Following the recent work by CityFibre on Derby Road, the chair of the DRFA Committee has been in contact with them and has received the following reply from their City Build Manager:
Email from CityFibre
Firstly, I wish to apologise on behalf of Cityfibre on the miscommunication that has occurred during our time in Derby road. This was due to our misunderstanding that Grosvenor Road and Derby Road were under the same management.
Our systems have now been updated to reflect the correct situation.
You advised that the two side roads off of Derby Road, Field View and Michaels Chase are under different management. I undertook to ensure that we have the correct details.
We pride ourselves on collaboration and putting the residents first, so we apologise that the experience has not met expectations.
All barriers and equipment will be removed by 19/12.
We will be looking to commence back works, week commencing the 4/01/23. (Field View)
Cityfibre and our Build partner have a legal obligation to make all work done, in line with Highway Authorities and Utilities Committee (UK) specification. Meaning we have a duty of care to ensure all works are safe and made good.
There is a 2 year guarantee period for any works that is completed by Cityfibre. If for any reason, we have to come back before the 2 years, the 2 year Guarantee will start again from the moment we put a spade in the ground.
We will reseed verges in two stages.
We will walk Derby Road with you on the 22nd December for inspection and sign off.
Once the area is made live to customers, a newsletter will be sent to residents, asking if they would like to sign up to the service.
Current Live date is May 2023.
25 May 2022
The new head at Queen Anne's School has sent out a letter detailing various social events that the school will be hosting. A copy can be found here
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